Original sales receipt must accompany returns.
We accept returns for exchange or refund 14
calendar days after delivery of the product. At our sole discretion after 14
calendar days, we will offer an exchange or store credit only. Items must be in
"new, unaltered and unused condition". Definition of new, unaltered
and unused condition is:
- Without showing signs of wear or damage in any way
- Within 14 calendar days of the delivery date (after 14 days no
returns are allowed)
- Must not be a special order or a custom order
- Unless noted that it cannot be returned or has a different
return policy time period other than that 14 days noted in that
item's particular item description.
If an item is received damaged or is incorrectly
shipped by us please contact Customer Support immediately. Items that are
defective and shipped from us or items that you did not order but received from
us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s)
once we receive it.
There is a 15% restocking fee for returned items
that are not being exchanged and are not damaged. Again you MUST contact us
within 7 days if you intend to return ANY item back to our store. Items
returned to us AFTER 14 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if
seller is not at fault. If shipping was not charged on
your order, then our normal shipping rate will be deducted when we
calculate the return refund as we originally paid the shipping expense.
Green Living Everyday Customer Service
PO Box 69
Dripping Springs, TX 78620