Our bamboo rug is the last thing you’d expect from a bamboo rug: SOFT

Your feet will notice the difference the moment you step out of the shower onto this clean, plush rug. This rug is naturally smooth compared to the traditional synthetic fiber rug. By blending bamboo with finely combed cotton, you get the best of both fibers: silky softness, superior absorbency and unsurpassed durability. Make your bathroom a cleaner, more inviting place with durable, absorbent Bamboo Bath Rugs.

We want you to be satisfied with this natural fiber product. If you are not absolutely satisfied with your purchase, you can return unopened items for a full exchange or refund within 15 days of receipt.

RETURNING DAMAGED / DEFECTIVE ITEMS

In cases of damage or defect, the return process can often be expedited by providing a digital image of the damage or defect (along with a clear description of the problem) in an email to customerservice@greenlivingeveryday.com. In many cases, action (in the form of reprint or refund) can be taken as soon as substantiation of the claim has been provided by the customer.
If the damage / defect cannot be verified over the phone or via email contact, the item may be required to be returned to the original manufacturer for inspection before a determination can be made as to the state of the product.

Please note that we define manufacture defect as items sewn incorrectly, holes or any visible defects, and color inconsistency (prior to washing). Items that have been worn/used/washed are not consider manufacture defect.

WHO COVERS THE RETURN SHIPPING COST

The manufacturer will email a prepaid return label ONLY when the item arrived in damaged condition and is confirmed by a manufacturer's representative to be defective. The customer is required to inspect all shipments and report damage and defective items within 7 business days from receiving shipment.
For all other cases, return shipping costs are the responsibility of the customer.
Under no circumstance does the original manufacturer (or provide credit) for return shipping costs incurred by the customer.